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Terms of Service

Effective date: March 10, 2026

These Terms of Service ("Terms") govern your access to and use of RioAsk, operated by RiroTech ("we", "us", "our"). By using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using RioAsk, you confirm that you are at least 18 years old and agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

RioAsk is an AI-powered answer reliability platform. You submit questions, and the Service generates answers with confidence scoring, source verification, and domain classification. The Service is provided "as is" and answers should not be treated as professional advice.

3. Account Responsibilities

4. Acceptable Use

You agree not to use the Service to:

We reserve the right to suspend or terminate accounts that violate these terms.

5. Intellectual Property

Your Content: You retain ownership of the questions you submit. By using the Service, you grant us a limited license to process your content for the purpose of providing the Service.

Our Service: RioAsk, including its design, features, algorithms, and branding, is the property of RiroTech. You may not copy, modify, or distribute any part of the Service without our written permission.

Generated Answers: Answers generated by the Service are provided for your personal or organizational use. You may use, share, and build upon generated answers freely, provided that such use complies with these Terms.

6. Subscription and Billing

Some features require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions renew automatically unless cancelled before the renewal date. Refunds are handled on a case-by-case basis.

We reserve the right to change pricing with 30 days' notice. Free tier users are subject to daily usage limits.

7. API Usage

If you access the Service via our API, you must comply with the published rate limits and usage policies. API keys are confidential and must not be shared publicly. We may revoke API access for violations of these Terms.

8. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee that:

AI-generated responses may contain inaccuracies and should be independently verified.

RioAsk is not a substitute for professional advice. Do not rely on generated answers for medical, legal, financial, or safety-critical decisions without independent verification.

9. Limitation of Liability

To the maximum extent permitted by law, RiroTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

You may delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms: